Products / Digital Hank
Digital Hank
The place where the communication around a business becomes an organised, retrievable record.
- Relationship
- Digital Hank is an independent product created and operated by Cross Constellation.
- Canonical site
- digitalhank.com
- Status
- Active public product
- Product colour
- #C7A26B
The one-sentence definition, without comparison or superlative.
What it is
Digital Hank treats communication as the point at which business events become digital records. It captures the correspondence, documents and context that accumulate around running a business and makes that material organised and retrievable rather than buried in an inbox.
The operating frustration that existed before the product.
The problem we encountered
The real record of a business is not in its accounting system. It is in messages, attachments and decisions scattered across mail, chat and files. The moment something needs to be proven, reconstructed or handed to someone else, that record has to be assembled by memory.
The founder’s account, in their own words.
Why we built it
“Experiencing communication as the point where business events become digital records produced Digital Hank.”
How the first problem expanded into the current product.
What the product became
- Capture of the communication surface where business events actually appear.
- Context that can be retrieved later against the person, document or event it belongs to.
Genuine dogfooding. Deployed uses only.
How we use it ourselves
- Crossdeck runs its own business on Digital Hank, using it as its business-aware AI assistant. Deployed
The relationship graph, rendered from the register.
How it connects to the portfolio
Digital Hank uses
- Digital Hank uses Crossdeck — Digital Hank uses Crossdeck for analytics and entitlement gating, on iOS and on the web.
Products that use Digital Hank
- Crossdeck uses Digital Hank — Crossdeck uses Digital Hank as the business-aware AI assistant it runs its business on.
Attributable support for everything claimed above.
Evidence
Where to go for the product itself.
Official destinations
Stories